Recent Posts

Topic: General Discussions / Deleted data

Hi Richard,

1) immediately.
2) we allow only one device per user for free service. For users who require more devices, we provide standard, premium and ultimate services to meet various requirement. Please see http://www.lockittight.com/services for details.

Thanks
LiT Admin

Topic: General Discussions / Deleted data

Hello LiT Admin,
Two quick questions: 1) How long does the data remain on the master server once it is deleted from “My Devices” and 2) on a base install (free subscription) how many times can LiT be installed on various machines?

Thank you,
Richard

Topic: Client Installation Related Discussions / Help me

Thanks, but I don’t use a firewall or proxy

Topic: Client Installation Related Discussions / Help me

Hi,

Do you have a firewall or proxy? If so, please disable it and try it.

Thanks,
LiT Admin

Topic: Client Installation Related Discussions / Help me

When I install it, have a report: Couldn’t connect to Lockit Tight sever…, Help me, please.

Topic: General Discussions / setting reverts

Hi Daniel,

This issue has been fixed on the server. If you still see the problem, please let us know. Thanks for your feedback!

Thanks,
LiT Admin

Topic: Camera Capture Related Discussions / Webcam Question

Hi Christopher,

Thanks for your feedback. We really appreciate it.

Regarding to webcam issue, it seems that ManyCam creates a virtual Webcam which hijacks the actual installed camera. Unfortunately LockItTight client software could not differentiate the real webcam and the virtual ManyCam. However, it should be fine if the ManyCam virtual webcam works and captures images. Is there a control in ManyCam software to start the webcam manually or automatically?

Thanks,
LiT Admin

Topic: Camera Capture Related Discussions / Webcam Question

My webcam captures are all a picture of a manycam logo. Manycam is a third party service I use in conjuction with Skype to run my webcam but it isn’t my webcam. Is there a way to route lockittight to my actual webcam versus a third party software to take advantage of the webcam tracking? I looked around in control panel to see if maybe there was something to change but nothing is jumping out at me. I can’t figure out out why it would use manycam as the source for my camera grabs. I am using Windows Vista Home Premium x64 on a Gateway P7805u if that matters at all. Thanks.

P.S. Thanks for the software, the screen grabs and location tracking are working great. I can narrow down my location to within about 100 meters give/take.

Topic: General Discussions / Setting changes

Richard,

Yes it is, and you are welcome.

Thanks,
LiT Admin

Topic: General Discussions / Setting changes

Lit Admin,

Report Interval issue seems to be resolved.

Thank you,
Richard

Topic: Camera Capture Related Discussions / Not seeing anything on camera captures

Toi tham khao cac ban ben IT ho cho rang ver free va web theo doi ko hieu qua lam’.

ma o VN thi van de nay ko don gian

Topic: General Discussions / setting reverts

Hi Daniel,

I think it is a bug brought in by a recent change. Our developer are looking at it now. Will update this post asap.

Thanks,
LiT Admin

Topic: All Reports Related Discussions / no images, location not precise

Hi Daniel,

Please let us know your computer model, as well as the camera model.

Regarding the location, ~0.5 miles is very accurate to me, considering it is not a GPS and also considering the location error in some part of the world is more than 100 km. I agree with you that it will be hard to to find a thief based on the location information alone. But the idea of LiT is to increase the chance to get your computer back with the combined information (location, screen, camera) submitted to police.

Thanks,
LiT Admin

Topic: General Discussions / Setting changes

Richard,

I think it is a bug brought in by a recent change. Our developer are looking at it now. Will update this post asap.

Thanks,
LiT Admin

Topic: General Discussions / setting reverts

I have set capture to 60’ (now the minimum, apparently) and ‘saved’ but next time I sign in, it has always gone back to 120’.

Topic: All Reports Related Discussions / no images, location not precise

I installed lockittight yesterday. All ‘images’ captured were just black screens even though I was often at my computer when my camera flashed blue light.
Checked camera and it is working.

All locations captured have been the same (makes sense, since laptop hasn’t moved). This location is ~.5 mile from true location, not much use in finding a thief in a city.

Topic: General Discussions / Setting changes

LiT Admin, thank you for responding. When you checked it was 60 mins because I had not logged out after making the change. I stayed logged in for at least 25 minutes. As soon as I saw your response, I logged out and logged right back in and setting is back to 120 mins. Also, I tested this with Firefox 3.6.13 with the same results.

Topic: General Discussions / Cannot delete?

Hi An,

Thanks for your update. We are glad to have you as part of LiT community. Please keep providing your feedback on LiT.

Thanks,
LiT Admin

Topic: General Discussions / Setting changes

Hi Richard,

It seems the report interval is 60 min now. Did you use other browser or you waited some time before you log out?

Thanks,
LiT Admin

Topic: General Discussions / Setting changes

Checked from two separate systems, both running IE 8.×. One system is running Windows 7 64-bit and one is running Windows XP, SP3.

Topic: General Discussions / Setting changes

Hello, let me start off by saying I am a new user and I am testing this product (seems great) for possibly larger deployment.
Two items that I noticed: 1) I am unable to change the login name and 2) when I change the report interval from 120 min to 60 min it keeps the 60 min setting while I’m logged in, if I log out and come back in, the report interval is reset back to 120 – can I be doing something incorrectly? I did not get any error messages during installation.

Topic: Location Related Discussions / wrong location

it is good software but not accurate . i hope it would be better!!

Topic: Camera Capture Related Discussions / Not seeing anything on camera captures

cái này có xài được không vậy? nó chỉ location ra đâu đâu ấy! cái này mà bắt được trộm thì ….

Topic: General Discussions / Cannot delete?

OK, i found the problem.
Because i use popup blocker in Iron and Chrome, when i click delete button, it block the confirm popup.

Chrome has version 10 dev, latest version is 10.0.612.1 dev, but I love Iron, it faster than Chrome.

Topic: General Discussions / Cannot delete?

Hi,

I haven’t tried SRWare yet. But I tried Chrome 8.0.552.224. The pictures are shown correctly and the delete works fine. Also I could not find information regarding Chrome 10. Was it a typo?

Thanks,
LiT Admin